Shipping policy
Shipping Policy
Order Processing All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a notification when your order has shipped.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: For orders under £149, the shipping fee is £10.00.
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Free Shipping: We offer Free Shipping on all orders of £149.00 or more.
Estimated Delivery Time Once your order is processed and shipped, the estimated delivery time is 3–5 business days.
How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within the estimated timeframe, please contact us at renue@renue.life with your name and order number, and we will look into it for you.